What sets your cleaning service apart from others in Central East Austin?

Our unparalleled attention to detail, personalized cleaning plans, commitment to using eco-friendly products, and our exceptional team of professional and trustworthy cleaners set us apart. We are dedicated to providing a superior cleaning experience that meets the unique needs of each client.

How do you ensure the safety and security of your clients' homes?

All our staff undergo rigorous background checks, are fully insured and bonded, and receive extensive training to uphold the highest standards of safety and professionalism. We treat your home with the utmost care and respect, ensuring a secure and trustworthy cleaning service.

Can I request specific tasks to be included in my cleaning plan?

Absolutely! We pride ourselves on our flexibility and our ability to tailor our cleaning services to your specific needs. During your initial consultation, we'll discuss your preferences and any special requests to ensure that your cleaning plan perfectly aligns with your expectations.

How can I provide feedback on my cleaning service?

We welcome and encourage feedback as it helps us to continually improve our services. You can provide feedback directly to our team after your cleaning session, through our website, or by contacting our customer service. We're committed to your satisfaction and value your input.

Do you offer green cleaning services?

Yes, we are committed to environmental stewardship and offer green cleaning services using eco-friendly and sustainable products. These products are effective at cleaning while being safer for your family, pets, and the planet.

What happens if something gets damaged during the cleaning process?

While our team is extremely careful, we understand that accidents can happen. We are fully insured to cover any damages, and we will take immediate steps to address and rectify the situation to your satisfaction.

What types of properties do you clean?

We specialize in cleaning a wide range of properties, including apartments, houses, condos, and small offices. While our primary focus is on residential cleaning, we can accommodate requests for small commercial spaces as well. If you have specific needs or questions about your property type, please don't hesitate to ask during your consultation, and we'll clarify how we can best serve you.

How do you determine pricing for your cleaning services?

Pricing is based on several factors, including the size of your home, the frequency of cleaning, and any specific services or requests. We offer a free, no-obligation consultation to assess your needs and provide a detailed quote tailored to your specific cleaning requirements.

Is there a minimum service commitment?

No, we do not require a minimum service commitment. You can schedule our services as a one-time clean, or regularly, according to your needs. We strive to provide flexible options that cater to the diverse needs of our clients.

How do I reschedule or cancel a cleaning appointment?

We understand that plans can change. To reschedule or cancel a cleaning appointment, please contact us at least 24 hours in advance. This allows us to adjust our schedule and accommodate other clients. Late cancellations may be subject to a fee.