Do you offer one-time deep cleans or only recurring services?

We offer both one-time deep cleans and recurring services, depending on your needs and preferences.

What kind of cleaning products do you use?

We use only eco-friendly cleaning products that are safe for your family, pets, and the planet.

Can you accommodate special requests, such as cleaning around allergens or sensitive areas?

Absolutely! Just let us know your concerns, and we'll work with you to create a custom cleaning plan that meets your needs.

Are your cleaners licensed and bonded?

Yes, all of our cleaning professionals are licensed, bonded, and insured. We thoroughly screen them to ensure they meet our high standards for reliability, trustworthiness, and attention to detail. Additionally, we verify their licenses and certifications to ensure they are qualified to perform the services they offer. We also maintain liability insurance and workers' compensation insurance to protect our clients and employees.

What if something breaks or gets damaged during the cleaning process?

We take great care to prevent damage to your belongings, but accidents can happen. If something does break or get damaged, we'll work with you to resolve the issue promptly and fairly.

Can I request a specific cleaner or team for future appointments?

Of course! We'll do our best to accommodate your request and assign a cleaner or team that you're comfortable with and who knows your home and preferences.

How do I reschedule or cancel an appointment?

Just give us a call or shoot us a message via email or text at least 24 hours before your scheduled appointment time to reschedule or cancel.

Do you charge extra for things like move-out cleanings or heavy dusting?

We may charge extra for certain services, but we'll always discuss them with you ahead of time and provide a detailed quote before starting work.

How long does a typical cleaning session take?

The length of a cleaning session varies based on the size of your home, the level of cleaning required, and the number of cleaning professionals assigned to your job. We'll provide you with an estimated time frame before we start cleaning.

Can I tip my cleaner or leave a review?

Absolutely! We appreciate your feedback and gratitude towards our hardworking cleaning professionals. Although tips are not required, we greatly appreciate them as they help our cleaners feel valued and recognized for their excellent work. Feel free to tip them for a job well done, or leave a review on our website or social media channels to help others know about the great service you received. Your positive feedback and tips motivate our cleaners to continue providing top-notch service, and we thank you for your generosity!